by Scott Sumner | Sep 27, 2026 | AI at Work
By Scott Sumner | AI at Work | Published September 27, 2026AI brainstorming can get a marketing team past a blank page. The harder job is making sure the team has explored different ideas, rather than polished the same starting point. AI brainstorming works best when...
by Scott Sumner | Sep 23, 2026 | AI at Work
By Scott Sumner | AI at Work | Published September 23, 2026Cheaper AI models can reduce your software bill without reducing the cost of getting work finished. OpenAI’s September 22 release of GPT-6 Sol and Luna makes this a good time to review what your business...
by Scott Sumner | Sep 21, 2026 | AI at Work
By Scott Sumner | AI at WorkAI spreadsheet cleanup can turn a messy export into something useful. Before you accept the cleaned file, make sure the process has not changed the identifiers your business uses to connect customers, orders and invoices. Answer: Use AI to...
by Scott Sumner | Sep 18, 2026 | AI at Work
By Scott Sumner | AI at WorkAI customer research can turn a folder of interviews into a confident summary. The danger is losing the condition that made a customer’s answer useful. AI can help analyze customer interviews by extracting quotes and grouping themes....
by Scott Sumner | Jul 1, 2026 | AI at Work
AI works best for small businesses when it removes obvious workflow drag: missed follow-ups, reports, onboarding, inboxes, proposals, and meeting recaps. Answer: Small businesses do not need AI everywhere. They need AI pointed at the work that keeps stealing owner...
by Scott Sumner | Jun 29, 2026 | AI at Work
TL;DR Business owners do not need to become AI engineers, but they do need to understand the language vendors use. Terms like agentic AI, context window, RAG, evals, prompt injection, and model routing affect real buying decisions. Plain-English understanding makes it...
